Frequently Asked Questions

1. What is the status of my order?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause.

2. My discount code is not working, what do I do?

We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.

3. Where is the1982 based?

Our office is located in sunny Vancouver, Canada just a few steps from the Pacific Ocean and the kind of people who complain when it rains (it always rains)

5. Where are your products shipped from?

We are a small business who ships directly from our warehouse using the fastest and most affordable method of shipping for our customers

6. Can I expedite my shipping?

Yes! We offer expedited shipping options within checkout.

7. Can you ship internationally or process international credit cards?

At this time we do not offer international shipping and cannot accept credit cards from outside of North America

8. How can I pay for my order?

1982 currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal.

9. How long will it take me to get my order?

Depending on where it is being shipped to but we process and get orders out within 24 hours

10. How can I check the status of my order?

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.

11. Can I cancel or change my order?

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. 

   12. Can I exchange my order?

We do not offer exchanges at this time.